Digital footprints often hold the key to smarter, faster resolutions. Social media is where people live much of their lives. For insurers, TPAs, and legal teams, it’s where critical insights can surface. 

Bringing Human-led Precision to Digital Investigations

Contego’s Social Media Investigations (SMIs) are designed to uncover, verify, and document these insights with speed, accuracy, and transparency.

We don’t rely on automation alone. Every case is handled by licensed professionals who bring both advanced technology and human judgment to the process. The result? Evidence you can trust, insights you can act on, and outcomes that strengthen your overall investigative strategy.

Turning Digital Behavior Into Actionable Evidence

Our approach goes beyond surface-level searches. By incorporating mobile platform and app-based reviews, we access data points often overlooked in desktop-only investigations. In cases where it matters most, our team can also connect online behavior to real-world movement, bringing additional clarity to a subject’s activity.

A Process Built on Precision and Legality

Social media evidence is only valuable if it holds up under scrutiny. Contego’s SMIs are documented with legally admissible audit trails and supported by full metadata collection. Our dedicated intel investigators ensure every step is executed with professionalism, compliance, and care.

We leverage proprietary mobile-based technology to extend visibility across platforms, uncovering details that standard tools simply miss. This combination of innovation and human expertise makes our investigations both comprehensive and cost-effective.

Why Social Media Matters in Modern Investigations

With more than 80% of Americans active on at least one platform, social media is now a vital source of investigative intelligence:

  • 67% of Facebook users log in daily

  • The average user spends 2.5 hours a day on social media

  • TikTok has over 1.5 billion global users and continues to grow rapidly

Any comprehensive investigative strategy must include social media analysis. Without it, opportunities for insight and recovery are left on the table.

Results That Speak for Themselves

Contego’s Social Media Investigations provide:

  • Clear insight into verified digital profiles

  • Strategic mobile platform and app-based searches

  • Connections between online activity and real-world behavior

  • Data not accessible through traditional investigations

We see social media not as an afterthought, but as a central tool for smarter investigations. Backed by decades of investigative expertise and a commitment to transparency, Contego delivers the intelligence you need to move forward with confidence.

Contact us to learn more →